Mediators Handbook Revised 4th Edition

New Society Publishers
194
Paperback
ISBN: 
0-86571-722-2

Overview

Presents a time-tested, adaptable model for helping people work through conflict. Updated to incorporated recent practice and thinking in a step-by-step process beginning with the mediator's first contact with the parties through forging an agreement. Long a popular textbook in universities, high schools, and training programs, this book is also a valued desk reference for professional mediators and a down-to-earth guide for managers, teachers, and anyone working with clients, customers, volunteers, committees, or teams.

$29.95